Privacy Policy
Last updated: 14 July 2026
1. Introduction
Purificationamov Ltd ("we", "our", or "us") operates the Vive Zen Focus website (purificationamov.world). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or contact us.
2. Information We Collect
2.1 Information You Provide
- Order Information: Name, telephone number, delivery address, and payment method when you place an order.
- Contact Information: Name, email, and message content when you contact us via the contact form.
- Communication Data: Emails, phone calls, and support correspondence.
2.2 Automatically Collected Information
- Usage Data: Pages visited, time spent, referring URL, and browser/device information via cookies and analytics.
- Technical Data: IP address (partially masked), device type, browser type, and operating system.
- Consent Data: Your cookie preferences and consent selections.
3. How We Use Your Information
- Processing and fulfilling your orders
- Confirming your order via telephone
- Arranging delivery and managing returns
- Responding to your inquiries and providing customer support
- Complying with legal obligations
- Improving our website, products, and services
- Understanding user behavior through anonymised analytics
- Sending transactional emails (order confirmation, delivery updates)
4. Legal Basis for Processing
We process your personal data under the following legal bases (GDPR Article 6):
- Contract Performance (Article 6(1)(b)): Processing necessary to fulfil your order.
- Legal Obligation (Article 6(1)(c)): Processing required by law (e.g., consumer protection, tax).
- Legitimate Interest (Article 6(1)(f)): Improving our services and website functionality.
- Consent (Article 6(1)(a)): Marketing communications and non-essential cookies (with your prior consent).
5. Data Sharing
We do not sell your personal data. We share information only with:
- Delivery Partners: Your name, address, and telephone number to arrange delivery.
- Payment Processors: Payment details to the courier company (cash or card on delivery).
- Legal Requirements: Authorities when required by law.
6. Data Retention
- Order Data: Retained for 7 years for tax and legal compliance purposes.
- Contact Form Data: Retained for 1 year unless you request deletion.
- Analytics Data: Anonymised and retained for 26 months.
- Cookies: Session cookies are deleted when you close your browser; persistent cookies are retained per your preferences (up to 12 months).
7. Your Rights
Under the GDPR (EU Regulation 2016/679) and UK Data Protection Act 2018, you have the right to:
- Access (Article 15): Request a copy of your personal data.
- Rectification (Article 16): Correct inaccurate personal data.
- Erasure (Article 17): Request deletion of your data (subject to legal exceptions).
- Restrict Processing (Article 18): Limit how we use your data.
- Data Portability (Article 20): Receive your data in a portable format.
- Object (Article 21): Oppose processing for marketing or legitimate interests.
To exercise these rights, contact us at info@purificationamov.world.
8. Data Protection Officer & Supervisory Authority
Your Right to Lodge a Complaint: If you believe we are not complying with data protection law, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the United Kingdom:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
United Kingdom
Phone: 0303 123 1113
Website: https://ico.org.uk/
9. Cookies & Tracking Technologies
We use cookies to enhance your experience. You can control cookie preferences via our Cookie Settings. For details, see our Cookie Policy.
10. Links to Third Parties
Our website contains links to third-party websites (e.g., Google Maps). We are not responsible for their privacy practices. Please review their privacy policies independently.
11. Data Security
We implement industry-standard security measures to protect your data, including encryption (HTTPS), secure payment processing, and access controls. However, no method is 100% secure, and we cannot guarantee absolute security.
12. Children's Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete it promptly.
13. International Data Transfers
Your data is processed and stored in the United Kingdom and European Economic Area (EEA). We do not transfer data outside the UK/EEA unless required by law and with appropriate safeguards.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Continued use of our website constitutes acceptance of the updated policy.
15. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Purificationamov Ltd
125 Old Broad Street
London EC2N 1AR
United Kingdom
Email: info@purificationamov.world
Phone: +44 20 7946 0958
Hours: Monday-Friday, 9:00-17:00 GMT